As hard-wired as our principles and triggers may seem from the experiences that shape us, so too are our reactions and responses. Built over years from significant or repeat situations throughout our life, they show up day-to-day, in how others experience us at work and at home.
Knowing how we often react and respond to specific triggers, especially when we are under pressure or experiencing stress gives us a chance to catch this reflexive cycle, because such awareness gives us choice in the moment of how we respond.
If I'm on the receiving end of someone being ill-tempered, inflexible or maybe even both, I would typically expect to feel judged and may pull back from the situation and/or the person. You could say this is a self-preservation instinct kicking in, but you can imagine it’s far from helpful in a leadership setting when challenge and behaviours can get very personal and certainly heated at a moment's notice.
Imagine if I metaphorically, or literally withdrew each time...
How could you identify your triggered responses in challenging situations when all eyes are on you as a leader?
What would you do?